Home > FAQ

1.     Do I need to have a used car inspected if I am buying from a dealer?

Yes.  Used cars are just that…used.  They all have had different treatment and maintenance histories.  Just because it was inspected or certified doesn’t mean it is without problems.  In fact, many dealer inspections prior to sale include only checking lights and brakes.  The car could look and run fine but have serious problems.

 

2.     Do I need an inspection if the car comes with a warranty or I am buying an extended warranty?

Yes. Many warranties that are included in a used car cover only 50% parts and labor and it’s the selling dealer’s choice as to the quality of the repair when a breakdown occurs. These warranties usually cover the items least likely to fail. Practically speaking, used cars with these warranties should be considered “as-is” with no warranty.  If you are purchasing an extended warranty, there is usually a 30 day waiting period where there is no coverage if a breakdown occurs.  In either of these situations, a pre-purchase inspection is a wise choice.

 

3.     What does the inspection include and how much does it cost?

For $139.00 (less than 1% of the price of the average used car)  Inspect-A-Car will perform a thorough 150 point bumper-to-bumper inspection including OBD II engine and transmission diagnostics, electrical and charging system,  check  for frame and accident damage, disc brake pads, suspension,  A/C,  accessories, road test and more.  Click HERE to view our 150 point checklist.

 

4.     How long does the inspection take?

1 to 1 ½ hours depending on the size, make and model vehicle.

 

5.     Do you need a lift like they have in a shop? How do you inspect under the car?

All cars are lifted to inspect for leaks, damage and rust. We use a portable jack and lift the car enough so the technician can lay on his back to inspect. You get the same thorough undercarriage inspection as in a shop.

 

6.     How far in advance do I need to make an appointment?

Inspect-A-Car generally needs a few hours to ½ day’s notice. This all depends on the schedules of the buyer, seller and technician.

 

7.     Do I need to be present during the inspection?

No. Many of our customers have very busy schedules so Inspect-A-Car can inspect the vehicle without the buyer present.  We will accept credit cards HERE on our site or over the phone.

 

8.     How do I get the inspection report?

If you are not meeting the technician at the location of the inspection, he will phone you with the results  immediately following the inspection and email the report.

 

9.     What are Inspect-A-Car’s hours?

We are open 8am to sunset  Monday through Saturday. Sunday appointments are available by special appointment with advance notice.   

 

10. Do dealers allow you to come onto their lot and inspect their cars?

Yes. Reputable dealers large or small will have no problem allowing an inspection. If a dealer or seller will not allow an inspection you should find another car.

 

11.  What type of service credentials does Inspect-A-Car have?

Inspect-A-Car is ASE Certified and also an accredited member of the Better Business Bureau.  We are also registered with the CA Dept. of Consumer  Affairs.

 

12. What is ASE Certified?

ASE is Automotive Service Excellence and administers tests to automobile technicians who can become “ ASE Certified”  in multiple areas of automotive repair.  For more information  about ASE click HERE.